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Golf Staff

Billerica, MA, USA

Job Type

Workspace

In-Person

About the Role

We are seeking enthusiastic and knowledgeable individuals to join our team as Golf Staff Members. As a Golf Staff Member, you will be responsible for ensuring our customers have an exceptional experience from the moment they walk through the door. This role involves a combination of customer service, technical support, and general facility maintenance.

Requirements

  • Greet and welcome customers, providing excellent customer service.

  • Assist customers with setting up and using the golf simulators.

  • Provide basic instruction and tips to customers on using the simulators and improving their golf game.

  • Handle reservations, check-ins, and payments.

  • Maintain cleanliness and organization of the facility, including simulator bays and common areas.

  • Troubleshoot and resolve technical issues with the simulators.

  • Promote and sell memberships, lessons, and other services.

  • Ensure a safe and enjoyable environment for all customers.

  • Assist with special events and tournaments hosted at the facility.

  • Strong communication and customer service skills

  • Knowledge of golf

  • Experience in handling customer inquiries and providing assistance

  • Ability to work well in a team environment

  • Attention to detail and problem-solving skills

  • Previous experience in a golf-related role is a plus

  • High school diploma or equivalent

  • Ability to stand, bend, stoop, reach, push, pull and lift up 15 to 35 lbs. items repetitively (up to 25 times per hour).

  • Ability to work extended periods of time (up to 4 hours) standing or walking.

About the Company

Champions Indoor Golf is a premier indoor golf facility equipped with state-of-the-art golf simulators, offering golf enthusiasts a unique and immersive experience. We cater to golfers of all levels, providing a space to practice, play, and enjoy the game year-round.

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